Design Strategy Key Considerations

Design strategy is where we fill the gap between business objective and user needs. It is  strategy  where we create a plan how to fulfill user needs and satisfy business goals.

It includes
Understanding business goals
– Understanding user needs
– Understanding market analysis
– Design objective you want to achieve
– Prepare a roadmap how to implement
– Finally check performance through metrics ( defined earlier )

Benefits of creating Design Strategy
– Improve user flow and user journey
– Improve user satisfaction
– Increase brand credibility and awareness
– Improve traffic and ROI
– Improves user engagement
– Reduce errors

Some examples of KPI’s
Improve user journey
– In case of ecommerce , it can be increase purchases
– Reduce cart abandonment rate
– Reduce bounce rate
– Improve net promoter score ( Customers are to recommend your business to others.)
– Customer Satisfaction score ( How satisfied customers are with your products or services.)
– Time on site ( The average time a visitor spends on your website.)

Share all these findings with stakeholders in the form of presentation. You can also use visual aids like journey maps and personas.

Neeraj Aneja

I am Neeraj Aneja, a UX, UI, and Product designer based in Bangalore, specializing in UX and UI. I adeptly craft seamless experiences for both B2B and B2C projects. With a focus on innovation and user-centric design, I strive to elevate brands through intuitive interfaces and optimized workflows.

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